Your Privacy Matters

Welcome to Appxpanse LLC - Fiber Installation Customer Service (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

• Personal Information: Full name, phone number, email address, service address, and any other information you voluntarily provide when contacting us.
• Automatically Collected Information: IP address, browser type, device type, operating system, pages visited, and date and time of visits.

• Provide customer service and support for fiber installation services.
• Respond to inquiries and service requests.
• Send service-related updates and notifications.
• Communicate appointment details and confirmations.
• Improve our website, services, and customer experience.
• Maintain security and prevent fraud or misuse.
• Comply with legal obligations.

If you provide your phone number, you consent to receive SMS messages from Appxpanse LLC - Fiber Installation Customer Service for customer support, appointment scheduling and reminders, installation updates, service notifications, and follow-up communications related to your request.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us directly through our website.

Appxpanse LLC - Fiber Installation Customer Service does not sell, rent, or share consumer personal information with third parties for marketing or lead generation purposes.

• With vendors or service providers that help us operate our business and provide services.
• When required by law, court order, or legal process.
• To protect our rights, customers, or business operations.

Any service providers we use are expected to protect your information and use it only for authorized business purposes.

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

• Provide our services.
• Fulfill the purposes described in this Privacy Policy.
• Comply with legal, tax, or regulatory requirements.
• Resolve disputes and enforce agreements.

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of certain communications.

To exercise any of these rights, contact us using the contact details below.

Our website may use cookies or similar technologies to improve website functionality, understand website traffic and usage, and enhance user experience.

You may adjust your browser settings to refuse cookies, though some features of the website may not function properly.

We may use trusted third-party providers to support website hosting, communications, analytics, and related services. These third parties may have access to information only as needed to perform their functions on our behalf.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete it.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.